Are our Doughnuts vegan?
Our doughnuts are not vegan, as they contain eggs and dairy products.
Are our dips Vegan?
Our Garlic & Herb and Truffle Dips do contain eggs - however our Smokey BBQ and Sweet Chilli dips are completely vegan!
Are our pizzas Halal?
Currently, we do not offer Halal meats on our pizzas, but we do have vegetarian pizza options.
Can I place my order with the store directly?
You may place pickup orders at the store directly, either in-person or via telephone. Head to our "Locations" page for the telephone number of your nearest store! You may also click on “Pickup” on our website and place the order online to be picked up in store!
Do we do catering, junks, and parties?
We can cater for any junk, party, or event! Place your order at least TWO DAYS IN ADVANCE (subject to order size) through our website at https://www.doughbros.delivery/. We can deliver to anywhere on the Island Line MTR line with $100 delivery, anywhere on the South side of the Island with a delivery fee of $150, and anywhere in Kowloon with a delivery fee of $200. Place an order of $2500 or more and get FREE DELIVERY! Email us at email@example.com if you have any questions.
Do we make Vegan pizzas?
While we do not have any vegan pizzas, we currently offer a selection of vegetarian pizzas.
Do you have a loyalty program?
Yes we do! Simply sign up to our Dough Bros Club at https://doughbros.comosense.com/ and start earning whenever you make a purchase at one of our shops (Walk-ins only). We offer 10% cashback in Dough Dollars on all in-store orders and a free pizza of your choice on your birthday. Sign up today and get a welcome bonus of 50 Dough Dollars!
1 Dough Dollar = HK$1; to be used for in-store purchases only and cannot be converted into cash.
How do I use my free pizza birthday gift?
You will receive a text message when the birthday gift has been deposited into your account. Simply visit one of our shops and let our staff know that you would like to redeem your birthday gift. The birthday gift will be valid for one month from the date of the text message received.
How long will my order take?
We make all of our pizzas & doughnuts fresh to order, so sometimes it takes just a little longer to get your order just right. The wait times can vary depending on how busy the particular branch is. You can call the branch directly for a more accurate time estimate. You can also skip the queue by ordering ahead!
Place your order for pickup via our website, Deliveroo, foodpanda or Openrice!
I signed up and have not received my free pizza birthday gift - where is it?
Your free birthday pizza will be added to your account at 9:00AM the day after you signed up for an account.
Is our pizza dough Gluten-free?
Our pizza dough does contain gluten.
What times can we deliver?
We can deliver through our delivery partners during all opening hours of our stores, subject to availability. For catering orders, we can deliver from 11:45AM to 10:30PM!