top of page

FAQs

Do we do catering?

We most definitely do! Place your order at least ONE DAY IN ADVANCE(24h) through our website at https://www.doughbros.delivery/.

We can deliver to Hong Kong Island, South Island & Kowloon with a MOV of $1200 & a delivery fee of $200. Place an order of $2300 or more to get FREE DELIVERY! Email us at catering@doughbroshk.com or drop us a message on "Let's Chat" if you have any questions.

Do you have a Loyalty Program?

Yes we do! Simply sign up to our Dough Bros Club at https://pass.bcomo.com/9239/login and start earning whenever you make a purchase at one of our shops (Walk-ins only). We offer 10% cashback in Dough Dollars on all in-store orders and a free pizza of your choice on your birthday. Sign up today and get a welcome bonus of 50 Dough Dollars! 1 Dough Dollar = HK$1; to be used for in-store purchases only and cannot be converted into cash.

How do I order?

We recommend ordering through our delivery partners at Deliveroo and FoodPanda for immediate delivery orders. For pick-up orders, place your order via the following link https://social.deliverect.com/wa/dough-bros-pizza-doughnuts/pickup, (https://social.deliverect.com/wa/dough-bros-pizza-doughnuts/pickup,)order for now or later, it's up to you!

How do I use my free pizza birthday gift?

You will receive a text message when the birthday gift has been deposited into your account. Simply visit one of our shops and let our staff know that you would like to redeem your birthday gift. The birthday gift will be valid for one month from the date of the text message received.

Your free birthday pizza will be added to your account at 9:00AM the day after you signed up for an account.

Need immediate assistance?

You could either contact us via “Let’s Chat” on the bottom right of our website or you could email customerservice@doughbroshk.com!

bottom of page