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FAQs

Are your dips vegan?

Our Garlic & Herb and Truffle dips do contain eggs - however our Smokey BBQ and Sweet Chilli dips are completly vegan!

Are your doughnuts vegan?

Our doughnuts are not vegan, as they contain eggs and dairy products.

Are your pizzas Halal?

Currently, we do not offer halal meats on our pizzas, but we do have vegetarian pizza options.

Do you do catering, junk and parties?

We absolutely cater junks, parties, or any event! Place your order at least TWO DAYS IN
ADVANCE (subject to order size) through our website at https://www.doughbros.delivery/. We
can deliver to anywhere on the Island Line MTR line with $100 delivery, anywhere on the South
side of the Island with a delivery fee of $150, and anywhere in Kowloon with a delivery fee of
$200. Place an order of $2500 or more and get FREE DELIVERY! Email us at
catering@doughbroshk.com if you have any questions.

Do you have a Loyalty Program?

Yes we do! Simply sign up to our Dough Bros Club at https://pass.bcomo.com/9239/login and start earning whenever you make a purchase at one of our shops (Walk-ins only). We offer 10% cashback in Dough Dollars on all in-store orders and a free pizza of your choice on your birthday. Sign up today and get a welcome bonus of 50 Dough Dollars! 1 Dough Dollar = HK$1; to be used for in-store purchases only and cannot be converted into cash.

How do I order?

We recommend ordering through our delivery partners at Deliveroo and FoodPanda for immediate delivery orders. For pick-up orders, place your order via the following link https://social.deliverect.com/wa/dough-bros-pizza-doughnuts/pickup, (https://social.deliverect.com/wa/dough-bros-pizza-doughnuts/pickup,)order for now or later, it's up to you!

How do I use my free pizza birthday gift?

You will receive a text message when the birthday gift has been deposited into your account. Simply visit one of our shops and let our staff know that you would like to redeem your birthday gift. The birthday gift will be valid for one month from the date of the text message received.

Your free birthday pizza will be added to your account at 9:00AM the day after you signed up for an account.

How long will my order take?

We make all of our pizzas & doughnuts fresh to order. The wait times can vary depending on
how busy the particular branch is (approx. 10 – 20 mins). You can also skip the queue by
scheduling an ordering ahead! https://www.doughbroshk.com/ordernow

Is your pizza dough gluten-free?

Our pizza dough contains gluten.

Need immediate assistance?

You could either contact us via “Let’s Chat” on the bottom right of our website or you could email customerservice@doughbroshk.com!

What times can you deliver?

We can deliver through our delivery partners during all opening hours of our stores, subject to
availability. For catering orders, we can deliver from 11:45AM to 10:30PM!

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